This Privacy Policy explains how m1cuci collects, uses, stores, discloses, and protects the personal data of members and visitors to the m1cuci platform. Please read this document carefully before registering or using any m1cuci service.
All personal data held by m1cuci is stored on encrypted servers and protected by industry-standard 256-bit SSL technology, consistent with practices used by major Malaysian banking institutions.
m1cuci does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. Your data is yours — we are its custodians, not its owners.
You have the right to access, correct, and request deletion of your personal data held by m1cuci, subject to legal and regulatory retention requirements.
m1cuci uses cookies and similar technologies to improve your experience and to analyse platform usage. You may manage cookie preferences through your browser settings.
You may opt out of receiving promotional communications from m1cuci at any time via your account settings or by contacting our support team directly.
m1cuci complies with applicable data protection regulations and anti-money laundering obligations. Certain data is retained as required by law regardless of account closure.
m1cuci ("m1cuci", "We", "Us", or "Our") is committed to protecting and respecting the privacy of all individuals who use our platform, visit our website at m1cuci.win, or interact with our services in any way. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by m1cuci.
This Policy applies to all members of the m1cuci platform, prospective members who visit the m1cuci website without registering, and any individual whose personal data m1cuci processes in connection with the delivery of its services. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
By using the m1cuci platform, registering for an account, or interacting with any m1cuci service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
When you register for an m1cuci account, we collect the personal information you provide, which typically includes: full legal name; date of birth; Malaysian NRIC number or equivalent national identification; residential address; mobile phone number; and email address. This information is required to create and maintain your account and to fulfil our identity verification obligations.
To comply with anti-money laundering and know-your-customer (KYC) requirements, m1cuci may request and retain copies of identity documents such as your MyKad, passport, or other government-issued identification, as well as proof of address documents such as utility bills or bank statements.
We collect information relating to deposits, withdrawals, and transactions processed through your m1cuci account. This includes payment method details, transaction amounts, dates, and reference numbers. Full payment card numbers are not stored by m1cuci — card processing is handled by certified payment service providers.
We automatically collect data about how you use the m1cuci platform, including: pages visited; games played; bets placed and outcomes; session duration; features accessed; and interactions with promotional offers. This data helps us improve the platform and personalise your experience.
When you access m1cuci, we collect technical information about your device and connection, including: IP address; device type and model; operating system and version; browser type and version; and approximate geographic location derived from your IP address.
If you contact m1cuci's support team — whether via live chat, email, or other channels — we retain records of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.
m1cuci uses the personal data we collect for the following purposes:
m1cuci processes your personal data on the following legal grounds:
m1cuci shares personal data with carefully selected third-party service providers who assist in delivering our services. These include: payment processing companies; identity verification and KYC service providers; game software providers; customer support platform operators; and cloud hosting and data centre providers. All such providers are contractually bound to use your data only for the specific purpose for which it was shared and to maintain appropriate security standards.
m1cuci will disclose personal data to competent regulatory authorities, law enforcement agencies, or gaming regulators where required to do so by law, court order, or valid regulatory request. We may also disclose data where we reasonably believe disclosure is necessary to protect the rights, property, or safety of m1cuci, our members, or third parties.
m1cuci does not sell, rent, or otherwise transfer your personal data to third parties for their own independent marketing or commercial purposes. Any data sharing is strictly limited to what is necessary for service delivery or legal compliance.
m1cuci retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our licensing obligations. In practice, this means:
Where data is no longer required for any lawful purpose, m1cuci will securely delete or anonymise it.
The m1cuci website and mobile application use cookies and similar tracking technologies to enhance your experience, maintain session integrity, and analyse platform usage. We use the following categories of cookies:
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the m1cuci platform.
Subject to applicable law and any overriding regulatory requirements, you have the following rights in respect of your personal data held by m1cuci:
To exercise any of these rights, please contact m1cuci's support team via live chat within the platform or send a written request to: [email protected]. We will respond within 30 days of receiving a verifiable request.
m1cuci implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
While m1cuci takes all reasonable precautions to protect your data, no system of data transmission over the internet can be guaranteed as completely secure. You are responsible for maintaining the security of your own m1cuci login credentials.
The m1cuci platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of an individual under 21 years of age, we will promptly delete that data and close the associated account. Any winnings generated on accounts found to belong to persons under 21 will be forfeited in their entirety.
Parents and guardians who believe their child may have registered on the m1cuci platform should contact our support team immediately at [email protected] so that we can take prompt action.
m1cuci's operations and data infrastructure may involve the transfer of personal data to servers located outside of Malaysia. Where such transfers occur, m1cuci takes reasonable steps to ensure that your data receives an equivalent level of protection as it would in Malaysia, including through the use of contractual safeguards with data processors and hosting providers.
By using the m1cuci Service, you acknowledge and consent to the transfer of your personal data outside Malaysia to the extent necessary for the delivery of our services.
m1cuci reserves the right to update or modify this Privacy Policy at any time. Where material changes are made, we will provide notice to members via the m1cuci platform or by email to the address registered to your account. Your continued use of the m1cuci Service after any such changes constitutes your acceptance of the revised Privacy Policy.
The effective date shown at the top of this page indicates when the current version of this Policy was last updated. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which m1cuci processes your personal data, please contact our support team:
We aim to respond to all privacy-related enquiries within 3 business days and to fulfil formal data subject requests within 30 calendar days of receipt of a verifiable request.
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